For workshops, classes and other in-person events, a 25% cancellation fee will apply (fee will be 0% if refund is accepted as a CC store gift certificate). However, if the cancellation is within 72 hours of the event, the cancellation fee will be 50% (or 25% if accepted as a gift certificate). No refunds for “No shows.”
No refunds will be provided for digital purchases, whether audio, video, text or streaming (Cloud Class). If you have any questions or are having trouble accessing your digital purchase, please send an email.
Physical Product Returns
If returning a physical product (CD, book, etc.), please contact us first. There will be a 10% restocking fee with the remainder issued as a gift certificate for the Crimson Circle store.