Return and Refund Policy

Return and Refund Policy

Question:  Do you have a return policy?

Answer:
Returns on Products
We will replace any defective item with prior approval. However, before returning any defective audio CD’s, please try playing them on at least 3 different CD players. This will usually solve the problem.

Refunds

Event Cancellations
For workshops, classes and other in-person events, a 25% cancellation fee will apply (fee will be 0% if refund is accepted as a CC store gift certificate). However, if the cancellation is within 72 hours of the event, the cancellation fee will be 50% (or 25% if accepted as a gift certificate). No refunds for “No shows.”
 
Digital Purchases

No refunds will be provided for digital purchases, whether audio, video, text or streaming (Cloud Class). If you have any questions or are having trouble accessing your digital purchase, please send an email.
  

If you have any questions about your purchase, please send email