Return and Refund Policy
Returns on Products
We will replace any defective item. However, before returning any defective audio CD’s, please try playing them on a different CD players, sometimes that makes the difference. If there are other reasons you want to have an item replaced, the request should be submitted by email, and this will be reviewed for approval.
For workshops, classes and other in-person events, a 25% cancellation fee will apply (fee will be 0% if refund is accepted as a CC store gift certificate). However, if the cancellation is within 72 hours of the event, the cancellation fee will be 50% (or 25% if accepted as a gift certificate). No refunds for “No shows.”
No refunds will be provided for digital purchases, whether audio, video, text or streaming (Cloud Class). If you have any questions or are having trouble accessing your digital purchase, please send an email.
If you have any questions about your purchase, please send email